Hotel Sogo Naga City offers double rooms with air conditioning, flat-screen TVs, and free WiFi. Each room includes a private bathroom with a bidet, shower, and free toiletries. Slippers are provided. Cable programming is available for entertainment. Rooms also feature desks and phones.
Dining Options
The hotel has an on-site restaurant and a coffee shop/cafe. Guests can enjoy meals without leaving the property. 24-hour room service is available.
Leisure & Services
Guests can book massages or other spa services. The 24-hour front desk assists with any needs. Free self-parking is provided. Staff speak English and Filipino.
Location & Transport
The hotel is 15 km from Naga Airport. It is 0.3 km from SM City Naga and 2.5 km from the Basilica of Our Lady of Penafrancia. Nearby landmarks include San Francisco Parish, Naga Metropolitan Cathedral, and Plaza Quince Martires, all within 1 km.
Policies & Restrictions
Pets and service animals are not allowed. The hotel is set in Naga, Luzon region.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
My stay at the hotel was quite challenging. The location had potential, but the rooms were uncomfortable and poorly maintained. While I appreciated the prompt wake-up call, the overall experience was marred by unpleasant odors and noise. I wouldn’t recommend staying here if you’re looking for a restful night.
Rooms
5.0
The rooms were cramped, dingy, and had a strong cigarette smell. The bed was uncomfortable, and the Wi-Fi barely worked.
Service
5.0
The front desk staff initially tried to upsell us, and the handling of our requests regarding Wi-Fi seemed inefficient.
Location
6.0
While the hotel was easy to find, the ambiance wasn't pleasant due to the noise from guests coming and going.
Dining
5.0
Dining options were not mentioned, but given the hotel's overall condition, I had no interest in exploring any.
Facilities
5.0
The entire facility felt run-down with a lack of basic amenities; the hallways were dimly lit and uninviting.
Nathaniel
United States of America,
February
2025
6.4/10
My stay at this hotel was quite mixed. While the location was convenient, very close to the bus station and shopping mall, the rooms were disappointingly small and lacked adequate storage. The cleanliness was decent but nothing to rave about. The service had its moments, but overall it felt underwhelming with some staff being a bit distracted. If you're looking for a budget option, this may fit the bill, but I wouldn't recommend it for a comfortable stay.
Rooms
5.0
The rooms were clean but extremely small with barely any space for luggage.
Service
6.0
The service was helpful at times, but felt a bit rushed and inattentive.
Location
8.0
The location was very convenient, close to the main bus station and SM City Mall.
Dining
Facilities
Convenient location
Very small rooms
Margaret
United States of America,
February
2025
5.8/10
I had an interesting stay at this hotel, which boasted surprisingly clean rooms at a very low price. While the location was convenient for transportation and nearby shopping, the overall hospitality left much to be desired, especially regarding service. The rooms were decent for the price, but I was quite disappointed by the lack of responsiveness in service and the uncomfortable atmosphere in the hallways.
Rooms
6.0
The room was small but surprisingly clean, although it had a distinct odor that wasn't pleasant. For the low price, I wasn't expecting luxury, but some basics like comfort would have been great.
Service
5.0
Service here was not ideal; the front desk staff seemed to prioritize upselling instead of helping us with our booking. It took some effort to get the promotional rate we saw advertised.
Location
8.0
The hotel's location is convenient, near bus and van terminals, and a short walk from a large mall, which is definitely a plus.
Dining
Facilities
5.0
While the hotel has basic amenities, the general upkeep of the hallway and the room itself could use some attention, as the smell was quite off-putting.
Albert
United States of America,
January
2025
6.6/10
I had a mixed experience at this hotel. The room had some nice features, like a jacuzzi and a unique design, which made for a memorable stay. However, there were several downsides, including issues with cleanliness and maintenance. Overall, the stay was decent for the price, but there’s definitely room for improvement.
Rooms
6.0
The room we stayed in had a great casino-themed design with lots of mirrors, but it also had some maintenance issues such as a non-working safe and broken light switches.
Service
8.0
The receptionist, Marilyn, was great despite being busy. She provided good service even during a hectic time.
Location
7.0
The location is quite accessible, which is a plus, but the immediate environment could be better in terms of freshness.
Dining
Facilities
5.0
The jacuzzi was a nice touch, but the bathroom amenities were lacking, and the water pressure could use some improvement.
Earl
United States of America,
December
2024
5.0/10
My experience at this hotel was rather disappointing. While the location seemed convenient, I had significant issues with the rooms' cleanliness and comfort. The price was low, which initially seemed like a deal, but I soon learned that you get what you pay for. I can't recommend this place based on my stay.
Rooms
5.0
The room I stayed in was cramped and had a strong smell of smoke. It was uncomfortable and I found it hard to relax due to the poor condition.
Service
5.0
The front desk staff seemed more interested in upselling than helping guests. I felt like they were trying to outsmart me rather than provide a good service.
Location
5.0
The location was decent, close to transport options, but the hotel environment didn’t feel welcoming.
Dining
Facilities
5.0
The internet didn’t work at all during my stay, which was frustrating. The overall facilities felt neglected.
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